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The Perry’s Hydropool Hot Tub Journey
The Perry Family has a Serenity 4500 Hot Tub
The Decision to Dive In To Hydropool
For the Perrys, the primary motivation for purchasing a hot tub was family enjoyment, as you can see from their family photos enjoying their Serenity Hot Tub.
They initially discovered the Hydropool brand through a visit to Notcutts Garden Centre and, surprisingly, they didn't explore any alternatives such as inflatable hot tubs.
The decision to purchase their spa from Hydropool North West was built on the Perry’s trust of our team.


A Seamless Purchase and Installation
The Perrys described the entire process of choosing and buying their hot tub as "stress-free." They didn't feel the need to look at other brands, like Jacuzzi hot tubs, attributing their decision to stick with Hydropool North West to the excellent and trustworthy advice provided by the owners. "All answers were given to our questions, and we really trusted the owners," they remarked.
As for the installation process, the Perrys found it "excellent from start to finish." They confirmed that Hydropool North West met all their expectations with a thorough site visit where everything was clearly explained.
Post-installation, the Perrys have been consistently impressed with the aftercare services. "Excellent, always available for advice, only a phone call away," they affirmed, highlighting the accessibility and helpfulness of the Hydropool North West team.
The Perrys: Embracing the Hot Tub Lifestyle
Initially, the Perrys admitted to being a bit overzealous with chemicals when learning to care for their new hot tub, but Mr. Perry quickly "got the hang of it." Now, using their hot tub has become a daily ritual, even throughout chilly winter months.
The hot tub has had a significant positive impact on their lives, particularly in addressing a back problem for Mr. Perry. They use it every day, underscoring its integration into their daily routine.
When asked if they would recommend a hot tub to others, their answer was an unequivocal "Yes."
To sum up their feelings on Hydropool North West, the Perrys used the words "economical, value, hot” (Mr.Perry, always the jokester!) reflecting their satisfaction with both the product and the service.
We’d be remiss not to show the jewel of the interview, so kindly shared with us by Mr. Perry, demonstrating his Hydropool hot tub pride.
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