Reviews
A fantastic service, Pauline and Brian were such lovely people any questions or queries we had they always helped and answered them even after the cabin was built. The Arctic Cabins team was wonderful and did a great job and were surprisingly very quick and precise. The cabin is truly beautiful inside and out and very cozy for the upcoming UK weather. I enjoy the late-night fires with my whole family. A huge thank you for the whole team at Hydropool North West and Arctic Cabins.
Tomasz Sztorc
We was looked for very long time for like this cabins , finally we founded and we got it, it’s absolutely stunning, is looks very luxurious, inside is so modern so warm and beautiful , to spend the time with family on rainy day or winter around the fire with cosy atmosphere it’s just time which u will can’t forget ❤️big size , lovely lighting, very good BBQ , nice bar with cute accessories, we with kids loved 🥰 all neighbours was very impressed, and the process was smooth and the Artic Cabins team was like a real friends who helped who explained, who did it great and fast job , Thank you 🙏 xx
Ice Angels
Ordered a serenity hot tub and took delivery 2 days ago. They were amazing. Very helpful and professional. Had to take a couple of panels / concrete slabs out of the garden to get it in but they did it so quickly and with ease. My friend recommended them to me as she said their after sales service was really good too.
Loz Collins
Fabulous service throughout the entire process from Brian, Pauline and Matthew. Unrivalled product knowledge was reassuring when there are so many hot tub companies out there. But with the best insulation you can get for a hot tub, Hydropool seemed the logical choice along with the aftercare (if required) from this brilliant family team.
The team held our product until we were ready for installation then fitted it and ran us through the operating process. I’m hoping that word of mouth helps as I have already recommended them to many friends.
Russ Littlewood
From the first meeting to the ongoing service the team at Hydropool North West have been incredible. Every request has been met, advice has been incredible and the team that work to get you set up are all super friendly, with great humour. We cannot recommend them highly enough and are enjoying our new space with friends and family. Go on you know you deserve a cabin too.
Sophie H
Excellent service from start to finish professional, knowledgable and caring we certainly received the five star treatment our new hot tub is amazing, big thanks to you all. I will recommend to everyone that is thinking about buying a home spa x
Julie Evans
Very friendly, efficient family business; all issues have been sorted out with a smile, and the installation of our new hot tub could not have been done better. Brilliant support for a great product.
Steve McKeown
Highly recommend. The service from the first minute to the last was way ahead of anything we'd experienced with other providers. This is a family affair, with Brian and Pauline and their son Matthew, each providing knowledgeable and exemplary advice. And there's no sales pressure whatsoever with great after sales too. They make things happen too - we never thought we'd get a hot tub into our garden, but they found a way with the crane lift (great value and service by the way) part of the experience. If you are thinking about a hot tub/swim spa make this company your first appointment. Absolutely first class.
Tim Rowson
Really friendly people & excellent service with no flannel, just good honest business. I love my BBQ hut & installation was so smooth & efficient.
Jerry Stone
Love every second spent in our BBQ hut thanks to Hydropool Manchester
Mark Martin
We bought our cabin on an impulse in November and can honestly say it was a great decision. We had expert advice from Pauline and Brian at Hydropool Northwest throughout the whole process. The team of fitters, Adam and Reece were both amazing and worked so hard in horrendous weather to get everything in place on time. We have enjoyed lots of gatherings already and spent Christmas Day in our magical cosy cabin. Looking forward to summer now to make more special memories. Everyone needs an Arctic Bar Cabin.
Cathy Ashmore
Amazing service and so quick. Ordered new parts late on Friday afternoon and dealt with Pauline who was great and very helpful. Parts were dispatched asap and I received them on Monday morning, hot tub is now back up and operational. Folk are quick to complain and slow to praise but definitely 1st class service and would not hesitate to use them to my original hot-tub supplier. On a side note I live in the middle of Scotland too so nowhere near them.
Gavin Winstanley
Visited Pauline and Brian to view the 10m2 arctic cabin. We were able to view the cabin in all its glory and Brian took his time to explain everything to us and the process from ordering to delivery. No pushy sales tactics just a friendly and fantastic service and we love our cabin as do all our friends and family. It has certainly been well used. Highly recommend the service at Hydropool Manchester and the cabins.
Caroline Cronshaw
Fantastic service fro Hydropool Manchester. Pauline gave us great advice from the start and was not pushy at all. Excellent communication, delivery was when expected. Smooth installation and good advice about how to oook after our hot tub. We finally got to try out the hot tub last night and we definitely made the right decision!
Vicki Murray
Amazing people here and high value items. Such a great place and great purchases to be made here
Highly recommend
Angela Dalton
Great service, very efficient fitting service, good communication throughout from Brian, Pauline and the fitters. Happy to answer any question or make you very welcome when coming to the showroom when it takes a few visits to decide. Great quality product. Also show you how to work everything before they leave too. All the little extras make it so homely and safe too(the clock, thermometer, bottle opener, carbon monoxide alarm, fire extinguisher, ect) Already had great family time in our new cabin. Great idea for quality family time. Only thing I could possibly suggest is get a fire poker before you get your's fitted as strangely enough that's the only thing it's missing(we were using a fork the first night, not ideal😄)
Kay
Great service from showroom to installation of our BBQ hut. It made all the difference being able to go and see what we could buy and then simple discussions on what size to choose at our house. Very happy 1 year on.
Peter Sullivan
Fantastic service from the team, had to wait a little longer than expected for the hot tub but that was down to covid, not Hydropool the install was seemless and the team went through everything step by step. Highly reccomended, we love the hot tub and are making wonderful family memories. Thank you Hydropool Ashton!