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Delivery Walkthrough & Installation Guides

We know the anxieties surrounding a major purchase, that's why we strive for stress free deliveries and installations. Use this page to access resources that will ease your mind!

Site Visit & Delivery Walkthrough


  • We will always carry out a detailed site visit to ensure safe and trouble free delivery of your hot tub or swim spa. During this visit, the type of delivery will be settled upon: standard, or crane. 

  • We provide printed Installation Information listings: Base requirements, electrical requirements and customer responsibilites. But they can also be found here: Installation Information.

  • Once your Hot Tub or Spa is in position, our technician will hook the spa up to electrics, fill and commission.

  • Our technician will then go through an Installation Check List with you to ensure you know how to operate your spa.

  • Water chemistry training will also be given upon install so you can keep your Hot Tub or Swim Spa water in tip top condition.

Included with Your Hydropool North West Purchase*:

All prices displayed at our Show Site include:

  • Site Visit

  • Standard Delivery & Installation

  • Insulating Hard Cover

  • Cover Lifter

  • Spa Steps

  • Chemical Starter Pack

  • Spa Operational Training

  • Spa Chemical Training


*Not Applicable to Dream Maker Spas, which includes Kerbside Delivery only

Installation Guides

Quick Start Guides

Quick Start Guides

2023 Swim Spa Quick Start Guide

2023 Self Clean Hot Tub Quick Start Guide

2023 Serenity Quick Start Guide

Owner's Manuals


2022 Swim Spa Owner's Manual

2022 Serenity Hot Tub

Owner's Manual

2022 Self Clean Hot Tub Owner's Manual


Dream Maker EZL

Owner's Manual


Dream Maker 2500L Owner's Manual


2021 AquaPro AX/EX Owner's Manual

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