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Hot Tub & Swim Spa Installation Information

Hydropool North West: Hot Tub and Swim Spa Installation Experts in Greater Manchester and North Wales

We know the anxieties surrounding a major purchase, that's why Hydropool North West strives for stress free hot tub deliveries and swim spa installations. Use this page to access resources that will ease your mind! Find a quick purchase timeline and install overview below. Plus in-depth information about our hot tub and swim spa installation procedures, like the importance of a site visit, further down the page. 

Standard Hot Tub or Swim Spa Purchase to Install Timeline:

  • Customer Puts Down a Purchase Deposit (Finance Plans are Available, Settled 2 Weeks Prior to Install).

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  • Site Visit is Scheduled

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  • Site Visit Completed

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  • Arrangements are Made for Install (Crane Arranged if Needed)​​.

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  • Install Checklist is Emailed

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  • Payment is Made in Full (2-3 Days Before Install)

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  • Hot Tub or Swim Spa is Installed then Filled and Commissioned!

Quick Site Visit & Delivery Overview

  • We always carry out a detailed site visit to ensure safe and trouble free delivery of your hot tub or swim spa. During this visit, the type of delivery will be settled upon: standard, or crane. 

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  • We provide a printable Installation Information document through email: Base requirements, electrical requirements and customer responsibilities. 

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  • After installation once your Hot Tub or Spa is in position, our technician will hook the spa up to electrics and fill the spa up with water. 

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  • Our technician will then go through basic spa operation which includes a simple spa chemistry lesson, basics on caring for your spa and it's water, and how to use the spa controls to toggle jets, set filtration cycle etc. These quick tips are all included in a laminated hand out that comes in your commissioning packet, if you lose this it can be found in our Owner's Hub.​​​

Included with Your Hydropool North West Purchase*:

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All prices displayed at our Show Site include:

  • Site Visit

  • Standard Delivery & Installation

  • Insulating Hard Cover

  • Cover Lifter

  • Spa Steps

  • Chemical Starter Pack

  • Spa Operational Training

  • Spa Chemical Training

 

*Not Applicable to Dream Maker Spas, which includes Kerbside Delivery only

A swim spa being lifted off the back of a hi-ab truck on a snowy day on the greater manchester moors.

Why Hydropool North West is Greater Manchester's Top Hot Tub and Swim Spa Installer

A hydropool north west hot tub being craned into a manchester property, the hot tub is silhoutted against a blue sky with multi-country flag bunting crossing in front of the hanging tub.

We are dedicated to providing top-quality hot tub installation and swim spa installation services across Greater Manchester and North Wales. With years of experience, our expert team ensures a seamless and stress-free process from start to finish. ​Our expert team will work closely with you to make sure your hot tub or swim spa fits perfectly in your garden plan, whether it be decked in, inground, or traditionally above ground.

 

While we don’t provide decking or pit digging services, we work with customer’s builders as necessary to ensure a smooth fit. ​To ensure an efficient installation process, we offer complimentary site visits. Our experienced team will assess your chosen location, considering factors such as ground conditions, access, and any potential obstacles. This comprehensive evaluation helps us identify any necessary preparations and provides you with peace of mind, knowing that your hot tub or swim spa will be installed perfectly the first time. Our aftercare is also highly rated, with an in-house engineer dedicated to services, diagnostics, and repair. You can check out our pricing rates on our Service Plan page. 

What is the Importance of a Site Visit
Before a Hot Tub or Swim Spa Install?

​A site visit is crucial for a successful hot tub or swim spa installation. By conducting a thorough site visit, we can identify potential challenges beforehand, preventing delays and ensuring a smooth installation process. It allows us to assess various factors that can impact the installation process, such as:
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  • Ground Conditions: Ensuring the ground or decking is suitable to support the weight of the hot tub or swim spa.

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  • Access: Determining the best way to transport and position the unit, considering factors like gates, driveways, and stairs. It is possible that we may decide on a crane or hi-ab to get your new spa installed.

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  • Electrical Requirements: During installation we require access to a standard 13amp plug socket accessible from the installation site with an extension lead. The power supply to your hot tub can vary from model to model - we will provide you with necessary electrical requirements for your specific product when purchasing, and should you need an electrician we can recommend one to you. Having electrics sorted prior to the site visit is ideal, as we can notify you of any changes that may be required. 

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  • Garden Hose Access: Necessary for filling the hot tub or swim spa after installation and required for all future draining and refilling of the spa. 

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  • Space Limitations: We assess the available space to ensure the chosen model is the right fit for your area. Hot tubs need a metre on all sides when installed, plus space for the cover lifter to open if required. Swim Spas need a metre on all sides when installed, plus space for a cover lifter to open on both short sides if wanted. But when installing them, the more space available to have it installed the better.  

Can Changes Made After a Site Visit
Significantly Impact the Installation Process?

Yes, changes to the space or garden made after a site visit can negatively impact the installation process and can create compounding issues. Below are a few reasons why:

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Logistics: Our spa installation team plans the job based on the information gathered during the site visit. Changes to the location, access, or ground conditions can disrupt the carefully planned logistics. This is especially important when dealing with installing hot tubs or swim spas in new builds or garden rooms. We need room to install and new unexpected obstacles seriously impede the job. 

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Equipment: Equipment such as cranes or specialised tools like lift bags or pipes, might be required based on the initial assessment. Changes could necessitate different equipment, leading to delays or additional costs.

 

Labour: The installation team is prepared with the necessary personnel based on the original plan. Changes could require additional workers or specialised skills, impacting your timeline and cost.

 

Safety: Alterations to the plan might compromise safety measures, increasing risks for both the installation team and the homeowner.

 

To avoid delays and disruptions, ensure a smooth installation, and avoid potential complications, it's absolutely essential to maintain the original plan as closely as possible. If a new building, wall, or changes to an existing building are made after the point that our team surveys- please, please, please write or call us to tell us of the changes!

A blue water filled swim spa and hot tub set into a deck with a finished L-shaped garden building behind them. A grey decking cover is off to the side.
Hot tub and swim spa installation prep work, side by side photos of the cement platforms and pit empty and then with the wrapped spas on top.
The steel skeleton of a garden building beside a swim spa and hot tub set into a deck outside Manchester.

What Happens the Day
of the Hot Tub or
Swim Spa Installation?

To ensure the fastest and easiest delivery, the most helpful thing for a customer to do would be ensuring a clear roadway for our truck and spa trailer. Asking neighbours to keep cars clear on arrival is also helpful. Clearing the drive and path to the final location for the hot tub or swim spa is really beneficial. All of these points are especially helpful if a crane or hi-ab is required. 
 
If electrics aren't set up by the day of install the spa cannot be commissioned. There is nothing else that the customer has to worry about during the install aside from being present for the final commissioning and beginner lesson on basic cleaning and operation. Commissioning can also be scheduled another day.

What Happens After the Hot Tub
or Swim Spa is Installed?

Post-installation we fill up the hot tub or swim spa. While this is happening we usually commission the spa. This process includes showing the customer or relevant interested parties how to use the hot tub or swim spa, running through chemical basics, and how to begin caring for the spa. If water pressure is particularly low and will take hours to fill or the customer must get back to work, we will come back to commission the spa at the customer’s convenience. During the commissioning, the customer receives a pack of starter chemicals as well as a Quick Start Guide which includes the basics of chemicals, care, and controls gone over by our technician. If you are missing any important information, you can find hard copies of everything (spa manuals, swim spa aqua-aerobics guides, massage wellness guides, & quick start info) in our Owner's Hub portal. Contact us if you haven't received the password via email.
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For a free consultation or introductory conversation to the world of Hydropool, give us a call.
 

A swim spa being craned over a Manchester house into the back garden.
A swim spa in the back garden of a Manchester house, being slowly filled with two hoses.
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